What Is Social Listening?

 


Social listening is...

 

the ability to use social media channels

to monitor and proactively:

 

👂🏽track brand mentions

👂🏽track feedback

👂🏽track conversations

👂🏽track keywords

👂🏽track competitors

👂🏽track topics

 

in an effort to gather insight

that will help you improve your:

 

👍🏽brand experience

👍🏽services

👍🏽products

👍🏽marketing

👍🏽branding

👍🏽advertising

👍🏽UX

👍🏽content

👍🏽brand sentiment

 

& more!

 

 

(Tweet via https://twitter.com/CardozaGab) 

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What Is Social Listening?

March 23, 2020

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