What Is Social Listening?

Social listening is...
the ability to use social media channels
to monitor and proactively:
👂🏽track brand mentions
👂🏽track feedback
👂🏽track conversations
👂🏽track keywords
👂🏽track competitors
👂🏽track topics
in an effort to gather insight
that will help you improve your:
👍🏽brand experience
👍🏽services
👍🏽products
👍🏽marketing
👍🏽branding
👍🏽advertising
👍🏽UX
👍🏽content
👍🏽brand sentiment
& more!
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