What Is Social Listening?

Social listening is...

the ability to use social media channels

to monitor and proactively:

👂🏽track brand mentions

👂🏽track feedback

👂🏽track conversations

👂🏽track keywords

👂🏽track competitors

👂🏽track topics

in an effort to gather insight

that will help you improve your:

👍🏽brand experience

👍🏽services

👍🏽products

👍🏽marketing

👍🏽branding

👍🏽advertising

👍🏽UX

👍🏽content

👍🏽brand sentiment

& more!

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